To request a security freeze to be placed or removed from your FactorTrust credit file, please complete this form and fax it to 770-980-9414 along with a legible copy of your driver’s license and Social Security card, or mail the completed form along with a legible copy of your driver’s license and Social Security card to the address below:
FactorTrust, Inc. ATTN: Security Freeze Request P.O. Box 3653 Alpharetta, GA 30023
Your personal ID information will only be used for this security freeze request and will not be used for marketing purposes.
If you believe you are the victim of ID theft, please click here for additional information.
NOTE: Due to privacy and information security, and for your protection, any documents, plain text, pictures or attachments that contain personal identifying information (ex: social security number, date of birth, Driver’s License number) sent via email will be deleted immediately. Please fax all completed forms and supporting documentation to: 770-980-9414 or mail to: FactorTrust, Attn: Consumer Inquiries, P.O. Box 3653, Alpharetta, GA 30023.