Privacy Policy

This privacy policy sets out how FactorTrust uses and protects any information that you give FactorTrust when you use this website. FactorTrust is committed to ensuring that your privacy is protected.

Security Freeze

To request a security freeze to be placed or removed from your FactorTrust credit file, please complete this form and fax it to 770-980-9414 along with a copy or your driver’s license or mail the completed form along with a copy or your driver’s license to the address below:

FactorTrust, Inc. ATTN: Security Freeze Request P.O. Box 3653 Alpharetta, GA 30023 

Your personal ID information will only be used for this security freeze request and will not be used for marketing purposes.

If you believe you are the victim of ID theft, please click here for additional information.

NOTE: Due to privacy and information security, and for your protection, any documents, plain text, pictures or attachments that contain personal identifying information (ex: social security number, date of birth, Driver’s License number) sent via email will be deleted immediately. Please fax all completed forms and supporting documentation to: 770-980-9414 or mail to: FactorTrust, Attn: Consumer Inquiries, P.O. Box 3653, Alpharetta, GA 30023.