Privacy Policy

This privacy policy sets out how FactorTrust uses and protects any information that you give FactorTrust when you use this website. FactorTrust is committed to ensuring that your privacy is protected.

Consumer Inquiry

FactorTrust is a consumer reporting agency that provides consumer reports to third parties for the purpose of credit risk assessment and/or other purposes as permitted by law. As a consumer reporting agency, we may disclose information about you only to companies that you have authorized to access your information, or are otherwise permitted to access this information.

To Request an Investigation/Dispute

After carefully reviewing your report, you may find recorded information that you wish to dispute. To request a complimentary investigation, you may submit your dispute online, by fax to 770-980-9414 along with a copy of your driver’s license, or mail the details of your dispute along with a copy or your driver’s license to FactorTrust, Inc., P.O. Box 3653, Alpharetta, GA 30023. Please reference the credit report number when you are submitting your dispute by fax or mail.

Additional Consumer Support Links

Click these links if you would like to set up a Fraud Alert or Active Duty Alert online.

To request a Security Freeze, click here to download the Security Freeze form,  and return the completed form with the required documents by fax to 770-980-9414, or mail to FactorTrust, Inc., P.O. Box 3653, Alpharetta, GA 30023.