Privacy Policy

This privacy policy sets out how FactorTrust uses and protects any information that you give FactorTrust when you use this website. FactorTrust is committed to ensuring that your privacy is protected.

Consumer Inquiry

FactorTrust is a consumer reporting agency that provides consumer reports to third parties for the purpose of credit risk assessment and/or other purposes as permitted by law. As a consumer reporting agency, we may disclose information about you only to companies that you have authorized to access your information, or are otherwise permitted to access this information.

To Request an Investigation/Dispute

After carefully reviewing your report, you may find recorded information that you wish to dispute. To request a complimentary investigation, you may submit your dispute online or complete this form and fax it to 770-980-9414 along with a copy or your driver’s license or mail the completed form along with a copy or your driver’s license to the address above.

Additional Consumer Support Links – Fraud Alert

Click these links if you would like to set up a Fraud Alert or Active Duty Alert online. If you have any questions, or wish to request a security freeze, please call 844-773-3321 or email